What is Suprr?
An easy to install customer support bubble for your website that sends customer conversations to your Telegram. Tailored to small teams - Respond to your customers’ requests right from Telegram - Async support - 5 min integration
Problem
Users managing customer support for small teams face complex setup processes, lack of real-time async support, and inefficient customer conversation management via traditional tools, leading to delayed responses and fragmented communication.
Solution
A customer support bubble tool that integrates with websites and routes conversations directly to Telegram. Users can respond to queries async from Telegram, streamline support workflows, and deploy it in 5 minutes (e.g., embed a chat widget, auto-forward messages to a Telegram group).
Customers
Small business owners, customer support agents, and startup teams seeking lightweight, affordable solutions to manage customer interactions without complex CRM setups.
Unique Features
Telegram-native async support, no-code integration, and tailored UX for small teams (e.g., centralized Telegram chat for all customer queries).
User Comments
Simplifies customer support for small teams
Telegram integration saves time
Easy to set up
Affordable for startups
Lacks advanced CRM features
Traction
Newly launched on ProductHunt; traction metrics (users/MRR) undisclosed.
Market Size
The global customer engagement software market was valued at $18 billion in 2023, with SMEs driving demand for affordable solutions (Statista).
