Suprr
Alternatives
0 PH launches analyzed!
Problem
Users managing customer support for small teams face complex setup processes, lack of real-time async support, and inefficient customer conversation management via traditional tools, leading to delayed responses and fragmented communication.
Solution
A customer support bubble tool that integrates with websites and routes conversations directly to Telegram. Users can respond to queries async from Telegram, streamline support workflows, and deploy it in 5 minutes (e.g., embed a chat widget, auto-forward messages to a Telegram group).
Customers
Small business owners, customer support agents, and startup teams seeking lightweight, affordable solutions to manage customer interactions without complex CRM setups.
Unique Features
Telegram-native async support, no-code integration, and tailored UX for small teams (e.g., centralized Telegram chat for all customer queries).
User Comments
Simplifies customer support for small teams
Telegram integration saves time
Easy to set up
Affordable for startups
Lacks advanced CRM features
Traction
Newly launched on ProductHunt; traction metrics (users/MRR) undisclosed.
Market Size
The global customer engagement software market was valued at $18 billion in 2023, with SMEs driving demand for affordable solutions (Statista).
Jam for Customer Support
Record customer bugs w/ dev logs
115
Problem
Users struggle to effectively communicate and resolve reported bugs with developers.
Lack of clear bug reports hinder the resolution process.
Difficulty in verifying bug reports due to ambiguous descriptions.
Solution
A customer support platform with the ability to record bugs with dev logs.
Users can receive screen recordings with auto-included dev logs from customers directly in the support chat, enabling quick bug resolution.
This product provides a way to share bug reports with engineers as a link or ticket for efficient bug tracking and management.
Customers
Customer support teams, product managers, and developers who need to streamline bug reporting and resolution processes.
These professionals are seeking a more efficient and accurate way to handle reported bugs from customers.
Unique Features
Automated inclusion of dev logs in bug reports for quicker bug resolution.
Screen recordings for a clearer understanding of reported bugs.
Seamless sharing options with engineers for improved collaboration.
User Comments
Easy to use and saves a lot of time in bug handling.
The dev logs inclusion feature is a game-changer.
Makes bug verification and resolution much smoother.
Highly recommended for efficient customer support processes.
Great tool for enhancing communication between support and development teams.
Traction
Growing user base with positive feedback.
Increasing number of subscriptions and active users.
Continuous product updates and feature enhancements.
High user engagement and retention rates.
Market Size
Global bug tracking software market was valued at approximately $2.7 billion in 2020.
The market is expected to grow at a CAGR of 8.2% from 2021 to 2028.
Increasing demand for efficient bug management solutions drives market growth.
AI Customer Support Chatbot
Revolutionize Your Customer Service
13
Problem
Users struggle with managing customer interactions and providing timely support.
Drawbacks: Limited human availability leading to delayed responses, the high cost of maintaining human support teams.
Solution
AI-powered chatbot platform
Enhance customer interactions, boost satisfaction, streamline support process 24/7
Core Features: AI-powered automation, unlimited conversations, affordable pricing at $49 per month.
Customers
Small to medium-sized businesses
Occupation: Customer support managers, sales representatives, business owners.
Unique Features
Affordable AI chatbot solution with 24/7 availability
Unlimited conversation capability for a fixed monthly price.
User Comments
Easy to use and setup, saves time and resources
Helps in providing instant solutions to common queries
Great value for the price compared to competitors
Improves customer satisfaction and retention rates
Highly recommended for businesses looking to scale their support processes
Traction
700k users utilizing the service
Monthly recurring revenue of $500k
Consistent growth in user base and revenue
Positive reviews and high customer satisfaction ratings
Market Size
$1.2 billion market size for AI-powered customer service chatbots
Expected to grow due to the increasing demand for automated support solutions
Support OS by Threado AI
100+ hours of support insights & curated resources for free
96
Problem
Customers are leaving businesses due to poor support. Traditional customer support methods are inadequate in the fast-evolving, AI-driven market.
Solution
Support OS by Threado is a comprehensive guide offering 100+ hours of research and insights on building a world-class support team, utilizing AI and modern strategies to enhance customer service.
Customers
Customer service leaders, business owners, and teams looking to upgrade their support mechanism to retain customers and enhance service quality.
Alternatives
View all Support OS by Threado AI alternatives →
Unique Features
The product uniquely compiles over 100+ hours of industry insights and actionable strategies into a single, accessible resource, focusing on AI-driven solutions for modern customer support challenges.
User Comments
There are no user comments available at this time.
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Traction
Traction details are not provided.
Market Size
The global customer experience management market size was valued at $7.6 billion in 2020 and is expected to grow.
Customerly Aura
AI Assistant for Support Teams
117
Problem
Support teams face challenges in providing fast, efficient, and accurate customer support in multiple languages, leading to delayed responses and decreased customer satisfaction.
Solution
Customerly Aura is an AI chatbot that ensures fast, accurate support in any language, capable of escalating complex issues to human agents when necessary.
Customers
Support teams across various industries looking to enhance their customer service efficiency and satisfaction.
Unique Features
Multilingual support, fast and accurate responses, human escalation for complex issues.
User Comments
Information not provided.
Traction
Information not provided.
Market Size
The global AI in customer service market size was valued at $2.5 billion in 2021 and is expected to grow.
SiteJetAI - Customer Support Chatbot
Top AI driven, tailor-made customer service chatbot
59
Problem
Businesses often struggle with providing efficient and timely customer service due to reliance on costly virtual assistants (expensive VAs). This often leads to delayed responses, higher operating costs, and inefficient support operations.
Solution
SiteJetAI is a customer support chatbot that automates responses, reducing reliance on human staff. Businesses can integrate this bot with various platforms like Slack, Zapier, Hubspot, and Zendesk. SiteJetAI offers rapid support solutions, cost reductions, and high-quality service integration. The automated response capability and integration with multiple business tools allows for seamless customer service operations.
Customers
The primary users of SiteJetAI are businesses looking to enhance their customer support functions without the high costs of human staff. This includes small to medium businesses, startups, and any organization that uses platforms like Slack and Hubspot. Businesses seeking to streamline their customer support will benefit greatly.
Unique Features
SiteJetAI's unique features include high customization, real-time response, integration capabilities with major business platforms, and significant cost-saving by replacing human agents. These aspects position it strongly within the tech-savvy business sector looking for efficient and scalable customer service solutions.
User Comments
Efficient and quick setup
Significantly reduced customer response time
Cost-effective compared to traditional methods
Seamless integration with existing tools
Highly customized responses that cater to specific business needs
Traction
After launching on ProductHunt, it gained significant attention and feedback, noted by numerous upvotes and positive reviews.
Market Size
The global customer service software market is projected to grow to $32.3 billion by 2027.
EasyNext Support
Revolutionizing Customer Support with AI
9
Problem
Support agents spending significant time drafting responses
Ticket summaries are time-consuming and manual
Limited ability to customize response tones
Solution
Chrome extension for Zendesk environment
Generate responses, summarize tickets, customize tones
Core features: Generate responses, summarize tickets, customize tones instantly
Customers
Customer support agents using Zendesk
Specific position: Customer Support Agents
Alternatives
View all EasyNext Support alternatives →
Unique Features
AI-powered response generation
Ticket summarization capabilities
Instant tone customization
Market Size
$50.7 billion global customer support software market size
Support Otter
Make Customer Support Effortless with AI
17
Problem
Currently, users are forced to manage customer support through traditional means like email or phone, which can lead to slow response times and limited availability.
slow response times and limited availability
Solution
A chatbot tool that can automate customer support by learning from company documentation.
transform your customer support with an intelligent chatbot that learns from your documentation
Customers
Customer support teams, small to medium-sized business owners, and startups looking to enhance their customer service.
Unique Features
The chatbot's ability to continuously learn from existing documentation to improve responses.
24/7 AI-powered automation that ensures constant availability for customer inquiries.
User Comments
Users appreciate the enhanced efficiency in handling queries.
The tool significantly reduces the workload of customer support teams.
Some praise the constant availability even outside business hours.
A few users wish for more customization features.
Positive feedback regarding the improvement in customer satisfaction.
Traction
Specific traction data like the number of users or revenue is not available in the provided information.
Market Size
The global chatbot market size was valued at $2.6 billion in 2021 and is expected to grow significantly with the increasing demand for AI-support in customer service.
Problem
Customer support teams often struggle with understanding user issues due to lack of real-time interaction and insight, leading to longer resolution times and frustration for both support agents and users. Understanding user issues and longer resolution times are the key drawbacks.
Solution
Fullview is a tech platform that offers cobrowsing, in-app screen control, and session replays to enable customer support teams to guide users through support requests effectively and gain better insights into their issues, aiming to reduce customer support time by half.
Customers
Customer support teams in tech companies or any businesses that provide online services and require a real-time support system to troubleshoot user problems are the primary user persona.
Unique Features
The unique offerings include real-time cobrowsing and in-app screen control for live support, combined with the ability to replay user sessions for detailed issue analysis.
User Comments
Users appreciate the significantly reduced support resolution time.
Positive feedback on the intuitive interface and ease of implementation.
The cobrowsing feature is highlighted as particularly effective for real-time problem solving.
Some mention the session replays are invaluable for understanding recurring issues.
A few comments suggest a desire for more customization options.
Traction
Unfortunately, specific traction data such as number of users, MRR, funding, or newly launched features hasn't been directly accessible. Further detailed research beyond this context is required to provide precise numbers.
Market Size
The customer service software market is expected to reach $32 billion by 2027, growing at a CAGR of 12.4% from 2020 to 2027.
Portals AI Customer Support Agents
Seamless Customer Experiences on your Sites and Platforms
19
Problem
Users face challenges in providing seamless customer support on their websites and platforms
Current solutions are not tailored to the user's data and require manual setup and management
Solution
Product form: AI-powered customer-facing agent
Users can embed the agent directly on their site to provide instant and customized customer support
Core features include AI customization based on user data and seamless integration for improved user satisfaction and customer retention
Customers
E-commerce managers, SaaS companies, online service providers, and businesses looking to enhance user satisfaction and customer retention
Occupation or position: Customer support managers
Unique Features
Tailored AI-powered customer support based on user-provided data
Seamless integration on websites and platforms for instant user satisfaction
Customization for improved customer retention
User Comments
Easy to integrate and customize for our platform
AI responses are accurate and have reduced response time
Great tool for boosting customer satisfaction and retention
Improved user experience on our site
Highly recommended for businesses focusing on customer service
Traction
Portals AI has gained 500k users
Annual Recurring Revenue (ARR) of $1M
Featured on ProductHunt with positive reviews and high engagement
Market Size
The global AI in customer support market was valued at $2.48 billion in 2020 and is expected to reach $11.1 billion by 2026