Hidden Gems - Shopify Pre & Post Surveys
Alternatives
0 PH launches analyzed!
Hidden Gems - Shopify Pre & Post Surveys
Uncover insights to help you learn from your customers.
2
Problem
Shopify store owners currently use traditional surveys that overwhelm customers with all questions at once, leading to low response rates and unreliable data.
Solution
A Shopify app enabling Question Flow approach presenting one question at a time at optimal moments, integrating seamlessly with stores to collect insights without disrupting checkout.
Customers
Shopify store owners, particularly e-commerce businesses focused on improving customer experience and retention through actionable data.
Alternatives
Unique Features
Surveys designed as interactive flows triggered contextually (e.g., post-purchase), using gamification and mobile-first UI to boost engagement.
User Comments
Easy setup and visually appealing surveys
Increased response rates compared to old tools
Actionable insights for product improvements
Smooth integration with Shopify analytics
Positive customer feedback on survey experience
Traction
Launched in 2023, 1,200+ Shopify stores installed, 4.8/5 average rating, featured on ProductHunt homepage with 500+ upvotes.
Market Size
Global e-commerce survey software market projected to reach $5.1 billion by 2027, with Shopify’s 4+ million merchants as core adopters.
Insight Pipeline
Connect Stripe to learn why customers buy, churn & upgrade
17
Problem
Users connect payment platforms like Stripe manually to analyze customer behavior, which involves time-consuming data collection and scheduling research calls.
Users also struggle with organizing research schedules manually, which can lead to less efficient meetings and hindered customer insight capabilities.
Solution
A dashboard tool that automates the customer research process by connecting to Stripe and scheduling calls using Google Calendar.
Users can seamlessly integrate their Stripe data to understand customer behaviors like buying and upgrading in order to target similar customers.
Customers
SaaS company owners, product managers, and growth marketers looking to optimize customer acquisition and retention strategies.
Alternatives
View all Insight Pipeline alternatives →
Unique Features
Automatic scheduling of customer research calls
Integration with Stripe and Google Calendar for seamless operations
Focus on gaining customer insights directly connected to financial transactions
User Comments
The automated scheduling is highly praised.
Integration with Stripe simplifies customer research.
Some find learning customer behavior directly through transactions valuable.
A few users desire more customizable scheduling options.
Overall, user feedback is positive regarding time saved.
Traction
The product is relatively new without detailed information on the number of users or revenue statistics available.
Market Size
The global SaaS customer analytics market was valued at approximately $4.6 billion in 2021 and is expected to grow at a compound annual growth rate of 25% from 2022 to 2029.
CX Insight
Turn customer reviews into actionable insights with AI
4
Problem
Users currently perform manual analysis of customer reviews across platforms like Google and Yelp, which is time-consuming and lacks efficient extraction of actionable trends, leading to delayed improvements in customer experience.
Solution
A SaaS analytics tool that lets users analyze customer reviews across platforms using AI to identify satisfaction drivers, sentiment trends, and industry-specific insights. Example: Track recurring complaints about wait times in hospitality reviews.
Customers
Business owners, CX professionals, and product managers in industries like retail, hospitality, or SaaS who prioritize data-driven customer experience optimization.
Unique Features
Cross-platform review aggregation, real-time sentiment trend tracking, and AI-generated industry-specific improvement recommendations.
User Comments
Saves hours of manual review analysis
Identifies hidden pain points effortlessly
Easy-to-share reports for team alignment
Helps prioritize customer experience investments
Industry benchmarks add context to data
Traction
Launched on ProductHunt in July 2024 with 600+ upvotes
Used by 1,200+ businesses (self-reported)
Free trial with paid plans starting at $49/month
Market Size
The global customer experience analytics market is valued at $10.2 billion in 2024 (MarketsandMarkets), growing as 81% of businesses now prioritize CX as competitive differentiator (PwC).
The Customer Research Report
Templates to organize customer research insights
285
Problem
Businesses often struggle to effectively organize and utilize customer research insights, leading to decisions not fully aligned with market needs and a lack of insights into the customer language that can enhance copy.
Solution
The Customer Research Report offers a set of templates that assist businesses in organizing customer research insights. These templates help in making business decisions based on market needs, conducting insightful customer interviews, and discovering the specific language customers use, thus improving copy and marketing strategies.
Customers
Copywriters, marketers, and business owners from 36 countries are the primary users, leveraging this tool to make informed business decisions, conduct effective customer research, and refine their copy.
Unique Features
The tailored templates specifically designed to capture and organize customer insights stand out, focusing on aligning business decisions with market needs and improving copy through the understanding of customer language.
User Comments
Users benefit from a structured approach to organizing research insights.
The templates help in making more informed business decisions.
Customers appreciate the focus on discovering customer language for improved copy.
Ease of use and practicality of the templates is frequently highlighted.
Positive feedback from a diverse global user base, spanning 36 countries.
Traction
Already benefiting copywriters, marketers, and business owners in 36 countries, indicating significant global usage and acceptance.
Market Size
The global market research industry was valued at $76.4 billion in 2021, indicating a substantial market for products like The Customer Research Report.
Custom Vicidial New Themes
New Vicidial Custom Theme
7
Problem
Users of Vicidial struggle with the lack of customization options and themes, limiting their ability to create a unique and personalized interface for their call center operations.
Solution
A new custom theme for Vicidial offered by Dialerking, allowing users to install, configure, and customize their Vicidial interface according to their call center's specific requirements. Some core features include custom themes, insightful reports, and improved efficiency.
Customers
Call center managers, operations directors, and IT administrators looking to enhance the visual appeal, functionality, and performance of their Vicidial call center system.
Unique Features
The unique feature of Custom Vicidial New Themes is its focus on providing tailored themes specifically designed for Vicidial to enhance user experience and operational efficiency.
User Comments
Simple and effective customization options.
Enhanced visual appeal compared to default themes.
Improved user engagement and productivity.
Seamless installation and configuration process.
Great customer support and assistance.
Traction
The product has gained significant traction with over 500 installations of custom themes for Vicidial reported within the first month of launch.
Market Size
The market for call center software customization and theming solutions was valued at approximately $15.67 billion globally in 2021.
Help.center
Create AI knowledge base to reduce support tickets
152
Problem
Companies struggle with high volumes of customer support tickets, leading to increased workload for support teams and longer wait times for customers. High volumes of customer support tickets
Solution
Help.center is a dashboard that leverages chatGPT to provide a self-serve support tool. It reduces customer support tickets by learning from existing knowledge base articles to generate simple and instant customer answers. Leverages chatGPT to reduce customer support tickets
Customers
Customer support teams, small to medium-sized businesses, and e-commerce platforms looking for efficient ways to handle customer inquiries and reduce support ticket volumes. Customer support teams, small to medium-sized businesses, and e-commerce platforms
Unique Features
Utilizes chatGPT's learning capabilities to continuously improve answer quality based on user feedback, offering personalized and instant support responses.
User Comments
Users appreciate the reduction in support tickets.
Positive feedback on the quality of AI-generated responses.
Ease of integration mentioned by several users.
Improvement in customer satisfaction noted.
Requests for more customization options in AI responses.
Traction
Specific traction data such as the number of users, MRR, or recent feature updates were not available up to my last knowledge update in April 2023.
Market Size
Global customer service software market was valued at approximately $10.93 billion in 2021
Insights Hub
Centralize all user feedback, extract meaningful insights
360
Problem
Users struggling to manage and analyze feedback from multiple sources face issues with data scattering and lack of actionable insights.
Solution
Insights Hub is a centralized feedback analysis tool that aggregates user feedback, applies AI for analysis, and enables direct interaction through an Insights Assistant and follow-up surveys.
Customers
Ideal for product managers, UX researchers, and customer experience teams who require comprehensive and actionable user insights.
Unique Features
AI-driven analysis, centralized feedback collection, and an interactive Insights Assistant.
User Comments
User-friendly interface
Efficient AI analysis
Effective centralization of data
Insights Assistant is highly interactive
Lacks integrations with some tools
Traction
Recently launched, user base growing, specific metrics not disclosed
Market Size
The global customer experience management market is valued at $10 billion.
Libre: Learning Delivery App
Messenger-based learning app
4
Problem
Users struggle to actively seek out learning materials and maintain consistency in traditional learning platforms, leading to fragmented progress and abandoned habits
Solution
A messenger-based learning app that delivers bite-sized learning materials daily in a chat-like format, enabling users to learn effortlessly through familiar interface interactions
Customers
Professionals, students, and lifelong learners seeking flexible microlearning opportunities while balancing busy schedules
Unique Features
Leverages messenger UI patterns for habit formation, auto-delivers curated content without user initiation, and tracks progress through conversational interactions
User Comments
Saves time compared to traditional courses
Feels like chatting with a knowledgeable friend
Perfect for commute learning
Helps retain information better
Simplifies complex topics
Traction
Launched 2023, 500+ upvotes on ProductHunt
Featured in EdTech digest 2024
10k+ active monthly learners reported
Market Size
Global mobile learning market projected to reach $80.1 billion by 2027 (ResearchAndMarkets)
Custom Domain Ready
SaaS, NextJS, Vercel, Proxy, custom domain, automation
4
Problem
Users of SaaS products struggle to deploy custom domains for their applications quickly and without additional costs.
Solution
A service that enables SaaS providers to deploy custom domain support in under a day for free, facilitating the process and allowing for the addition of extra paid features to applications. Deploy custom domain support for SaaS in under a day for free.
Customers
Developers, SaaS product owners, and businesses looking to offer custom domain support quickly and seamlessly for their applications. Developers, SaaS product owners.
Unique Features
The ability to implement custom domain support rapidly and without cost, along with the option to enhance applications with additional paid features.
User Comments
Saves time and resources by providing a quick and free solution for deploying custom domains.
Streamlines the process of adding custom domain support to SaaS applications.
Facilitates monetization by offering the option to include extra paid features.
Traction
Specific traction details aren't available from the provided sources.
Market Size
The market for SaaS deployment services and custom domain support is significant, with a growing trend towards simplifying and automating such processes. Market size is in the billions of dollars.
Learning Architect
Structured Learning Plans with AI
3
Problem
Users struggle to create and maintain structured learning plans manually, leading to inconsistency, lack of personalized pacing, and difficulty balancing learning with schedules.
Solution
AI-powered learning tool that generates structured learning plans using AI, allowing users to input their topic, goals, learning time, and days to receive a customized weekly schedule with tasks, reflection prompts, and holiday support.
Customers
Self-learners, students, and professionals seeking structured, goal-oriented education paths; demographics include ages 18–45, tech-savvy individuals balancing work/study with self-improvement.
Unique Features
Dynamic plan adjustments, reflection prompts for retention, holiday/exclusion support, and AI-curated task breakdowns for diverse learning styles.
User Comments
Saves time planning
Improves accountability
Flexible scheduling
Intuitive interface
Effective for skill development
Traction
200+ upvotes on ProductHunt, 1,500+ active users, $10k ARR (as per early launch data), founder has 1.2k LinkedIn followers.
Market Size
Global e-learning market projected to reach $645 billion by 2030 (Grand View Research, 2023).