What is Shop on Whatsapp?
Transform WhatsApp into your full-featured online store. Our SaaS chatbot automates orders, customer support, and cart creation - no websites or agents needed. Sell smarter, support faster, and close more sales - right inside your customer’s chat.
Problem
Users currently rely on traditional e-commerce platforms or websites to sell products, requiring manual order processing, customer support, and cart management. Traditional solutions demand websites, live agents, and fragmented workflows, leading to inefficiency and higher operational costs.
Solution
A SaaS chatbot tool that transforms WhatsApp into an automated e-commerce platform. Users can automate orders, customer support, and cart creation directly within WhatsApp, eliminating the need for websites or live agents. Example: A merchant can set up product catalogs, process payments, and resolve queries via automated chat flows.
Customers
Small-to-medium business owners, entrepreneurs, and local retailers in regions where WhatsApp is widely adopted (e.g., India, Brazil). Demographics: 25–45 years old, tech-savvy, operating in sectors like fashion, food, or electronics.
Unique Features
Full integration of e-commerce functionalities within WhatsApp, including payment processing, cart management, and AI-powered customer support automation without requiring a separate website or human agents.
User Comments
Simplifies selling on WhatsApp
Boosts sales conversion rates
Reduces customer response time
Affordable for small businesses
Easy setup without coding
Traction
Launched 2 months ago on Product Hunt, 1,500+ businesses onboarded, $15k MRR, 4.8/5 rating from 180+ reviews. Founder has 2.3k followers on LinkedIn.
Market Size
Global conversational commerce market is projected to reach $35.5 billion by 2027 (Statista, 2023). WhatsApp has over 2 billion users, with 100 million+ businesses using its API for customer interactions.
