What is REGAL?
Regal is re-imagining customer communication with AI Agents that sound human. Drive better inbound and outbound calls for support, sales and operations with way less effort.
Problem
In the current situation, users rely on traditional customer communication methods.
Traditional customer communication methods often involve human agents who may not be available 24/7 and can lead to inconsistencies in communication quality.
Solution
A CRM tool that provides AI Agents that sound human, allowing users to drive better inbound and outbound calls for support, sales, and operations with way less effort.
Customers
Customer service managers, sales representatives, and operations leaders in enterprises or mid-sized companies looking to enhance their communication with clients using AI technology.
They are typically aged between 30-50 years, tech-savvy, and aiming to increase efficiency.
Unique Features
The AI's human-like sound quality and its ability to handle calls for various purposes such as support, sales, and operations seamlessly.
User Comments
The AI agents sound incredibly natural, making the interaction smoother.
It significantly reduces the workload for customer support teams.
Some users appreciate the round-the-clock availability.
There are positive remarks on its potential to boost efficiency and client satisfaction.
A few comments on the need for continual improvement in AI understanding complex queries.
Traction
The company recently released its beta version and has gained positive initial feedback.
No specific data on revenue or user count provided.
Market Size
The global conversational AI market was valued at approximately $4.2 billion in 2019 and is expected to reach $15.7 billion by 2024, growing at a CAGR of about 30.2%.
