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Quidget
Handle 80% of Tier-1 Support with AI
# AI Chatbot
Featured on : Sep 30. 2024
Featured on : Sep 30. 2024
What is Quidget?
Quidget is an Al chat builder that scans your data and knowledge base to deliver instant, accurate answers to customer questions. Train and deploy it on your site in minutes. Finally, 😮‍💨 You don’t need humans to answer 80% of Tier-1 support questions.
Problem
Users struggle with long response times and inconsistent support quality for Tier-1 customer inquiries
Inefficient manual handling of Tier-1 support questions
Hard to maintain accuracy and consistency in answers due to human limitations
Solution
AI chat builder tool
Delivers instant and accurate answers by scanning data and knowledge base
Users can train and deploy AI on their site within minutes
Customers
Customer support representatives
Small to medium-sized businesses handling Tier-1 customer inquiries
Unique Features
Scans data and knowledge base for accurate responses
Reduces response times significantly
Can handle 80% of Tier-1 support questions without human intervention
User Comments
Saves us a tremendous amount of time and effort
Impressed with the accuracy and speed of responses
Great tool for improving customer satisfaction
AI is a game-changer in our support operations
Makes Tier-1 support incredibly efficient
Traction
Growing user base with positive feedback
Increasing adoption among businesses
Reported improvements in response times and customer satisfaction
Market Size
Global AI in customer service market was valued at $3.7 billion in 2020
Expected to reach $21.3 billion by 2027 with a CAGR of 26.5%