What is Producta?
Producta integrates AI into your issue tracker to directly solve your tickets. This is a higher-level approach than other tools like Copilot, Cursor or ChatGPT, designed to do more for you and ensure you get the best possible AI results.
Problem
Users face delays and inefficiencies in resolving support tickets with traditional methods.
Drawbacks: Manual ticket resolution leads to slower response times, human errors, and inefficient allocation of resources.
Solution
AI-powered issue tracker integration
Enables automated ticket resolution through AI, providing faster response times and efficient problem-solving.
Core features: AI-driven ticket analysis, automated ticket resolution, advanced AI capabilities for accurate solutions.
Customers
Customer support teams in tech companies
Occupation: Support managers, IT professionals, helpdesk agents.
Unique Features
Advanced AI integration for direct ticket resolution
Focus on higher-level problem-solving than other similar tools like Copilot or ChatGPT.
User Comments
Saves us a ton of time with automating ticket responses.
AI-driven resolutions are surprisingly accurate and effective.
Great tool for improving the efficiency of our support team.
Highly recommend for companies dealing with a large volume of support tickets.
Fantastic AI capabilities that simplify our ticket management process.
Traction
Reached $500k ARR with over 100 enterprise clients onboarded.
Product featured on ProductHunt with 1000+ upvotes and positive reviews.
Founder has 5,000 followers on Twitter discussing the product's benefits.
Market Size
$2.7 billion market size for AI-powered customer support software in 2021, growing at a CAGR of 15%.
Rising demand for AI-driven solutions in customer service across industries fuels market growth.
