What is Perfect Wiki?
Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.
Problem
Companies struggle to manage and effectively utilize the vast amounts of internal knowledge and information. More specifically, they find it difficult to support their employees and customers efficiently within communication platforms like Microsoft Teams, where much of the conversation and collaboration happens.
Solution
Perfect Wiki is a web-based tool designed to transform company knowledge into a dynamic, AI-powered help center integrated with Microsoft Teams. It leverages AI to understand and assist users, offering streamlined access to information through a familiar platform, thereby enhancing productivity and support without needing to switch applications.
Customers
Target users are IT managers, HR personnel, and team leaders within medium to large enterprises who use Microsoft Teams as their primary communication tool and are looking to enhance internal knowledge sharing and customer support.
Unique Features
The unique selling point is its deep integration with Microsoft Teams, which allows users to access and interact with the help center directly within the app, leveraging AI to provide relevant, context-aware assistance.
User Comments
Very intuitive and user-friendly
Significantly improves internal communications
AI features are responsive and accurate
Seamless integration with Microsoft Teams
A bit pricey but worth the investment for large teams
Traction
As of the latest update, Perfect Wiki serves over 500 companies, demonstrating strong growth in user adoption. Total interactions per month within the platform have surpassed 100,000.
Market Size
The global knowledge management market size is expected to reach $1.1 trillion by 2026.
