What is PatchCue?
Software companies use PatchCue to publish release notes and notify customers using a multi-channel messaging strategy.
Problem
Customers struggle to stay updated with the latest releases and changes made by software companies
Traditional release notes are often lengthy, unclear, and difficult for customers to understand, resulting in low engagement and missed information
Solution
Web-based platform for software companies to create and distribute release notes through multi-channel messaging
Customers can receive concise, easy-to-understand release notes across various communication channels such as email, Slack, and in-app notifications
Customers
Product managers, software developers, customer success managers, and technical support teams
Individuals responsible for communicating software updates and changes to customers
Unique Features
Automated release notes creation
Multi-channel delivery options
Customized messaging templates
Real-time delivery analytics
User Comments
Saves us a lot of time and effort in communicating updates to our customers
The messages are clear and concise, which our users appreciate
Great tool for ensuring our customers are informed about changes
Traction
Currently used by over 500 software companies
Growing monthly recurring revenue of $30,000
Positive reviews on ProductHunt and increasing user base
Market Size
The global market for customer communication software was valued at $21.22 billion in 2021
