What is Moby Concierge?
Moby plugs into your short-term rental workflow as an AI concierge. It automates guest messaging, upsells extra services like late checkout, and helps guests feel at home with instant answers + local recommendations.
Problem
Users manually manage guest communication and upsell services in short-term rentals, leading to inefficient responses, missed revenue opportunities, and guest dissatisfaction due to delayed or generic interactions.
Solution
A hospitality AI concierge tool that integrates into rental workflows, enabling users to automate guest messaging, upsell services (e.g., late checkout), and provide instant local recommendations via AI-driven interactions.
Customers
Short-term rental hosts, property managers, and Airbnb/Vrbo hosts seeking to streamline operations and enhance guest experiences.
Unique Features
Combines real-time guest messaging automation with dynamic upselling features and personalized local guides, all within a single workflow-integrated platform.
User Comments
Saves hours on guest communication
Increased revenue from automated upselling
Guests love instant recommendations
Easy setup with existing tools
Reduces operational workload significantly
Traction
Launched on ProductHunt with 500+ upvotes, 1,000+ active users, and integrations with major property management systems (PMS). Founder has 5K+ followers on LinkedIn/X.
Market Size
The global short-term rental market is projected to reach $210 billion by 2025, with over 1 million active hosts globally seeking automation solutions (Statista, 2023).
