What is Libredesk?
Libredesk is a 100% free and open-source customer support desk, single binary app. Check live demo here - https://demo.libredesk.io
Problem
Users rely on proprietary customer support platforms that involve high costs, lack of customization, and dependency on third-party providers.
Solution
A self-hosted, open-source customer support desk tool enabling users to manage support tickets internally with full control over data and customization. Example: Hosting on their own servers.
Customers
Small to medium businesses, IT departments, and tech startups requiring cost-effective, customizable support solutions.
Unique Features
100% free, open-source, single-binary deployment, no licensing fees, and self-hosted data control.
User Comments
Affordable alternative to paid tools
Easy self-hosting setup
Transparent and customizable
No vendor lock-in
Community-driven updates
Traction
Launched on ProductHunt with 100+ upvotes (as of analysis), live demo available; exact user/revenue metrics undisclosed.
Market Size
The global customer experience management market is projected to reach $16.91 billion by 2027 (Statista, 2023).
