What is Joyn?
Real-time customer signals for product. Automated progress updates for the field. All within your existing tools.
Problem
Product teams rely on manual processes and fragmented communication channels to gather customer feedback and update field teams, leading to delayed communication and inefficient alignment with customer needs.
Solution
A collaboration tool that integrates with existing workflows, enabling users to access real-time customer signals and automate progress updates for field teams directly within tools like Slack, Jira, or Notion.
Customers
Product managers, customer success teams, and field operations specialists in mid-to-large SaaS companies who need streamlined customer insights.
Unique Features
Seamless integration with existing tools without workflow disruption, automated field updates via AI, and centralized customer signal aggregation.
User Comments
Saves hours previously spent on manual updates
Improved cross-team alignment
Easy adoption due to no-code integration
Real-time data reduces decision lag
Field teams feel more informed
Traction
Used by 500+ teams, including companies like Pleo and Maze; raised $2.5M seed funding in 2023
Market Size
The global customer feedback software market is valued at $10.2 billion as of 2023 (Grand View Research).
