What is Inovai?
Inovai helps companies transform scattered customer feedback into clear, actionable insights. By combining large language models with advanced analytics, We allow product teams to understand what users truly think without spending hours combing through data.
Problem
Users manually analyze scattered customer feedback across multiple channels, which is time-consuming and inefficient, leading to delayed insights and decision-making.
Solution
An AI-powered analytics tool that automatically processes feedback data, combines large language models with advanced analytics, and generates prioritized insights for product teams.
Customers
Product managers, customer success teams, and UX researchers in mid-to-large enterprises handling high volumes of user feedback.
Unique Features
Real-time sentiment clustering, automated insight prioritization based on business impact, and integration with CRM/support tools like Zendesk and Intercom.
User Comments
Reduces feedback analysis time by 70%
Identifies hidden pain points effectively
Dashboard needs more customization options
Requires deeper Slack/Teams integration
Accuracy improves with more data inputs
Traction
$15k MRR, used by 500+ teams including YC startups, launched v2.0 with Jira/Salesforce integration in Q2 2024
Market Size
The global customer feedback analytics market is projected to reach $10.9 billion by 2027 (MarketsandMarkets).
