What is Follow Up's Launch?
In sales, the key is following up. But who has time to track every single customer, every single product bought and then every single follow up SMS/Whatsapp message to send? What if there were a way to track not only the customers to message, not only when to message them, but also set up a variety of customizable templates (days after sale, message, personalization, etc.)? Meet Follow Up. Customer follow ups - made easy.
Problem
Sales professionals and e-commerce businesses manually track customers, purchases, and follow-up messages via SMS/WhatsApp. Tracking every customer, product, and follow-up timing is time-consuming, and managing personalized messages is inefficient.
Solution
A CRM automation tool that enables users to automate SMS/WhatsApp follow-ups with customizable templates, scheduled timing, and customer tracking. Examples: set reminders based on post-purchase days, personalize messages, and manage client communication workflows.
Customers
Sales teams, e-commerce business owners, and solopreneurs managing client relationships. Demographics: 25–45 years old, tech-savvy, focused on streamlining sales processes.
Unique Features
Seamless integration with SMS and WhatsApp, automated follow-up scheduling, dynamic template personalization, and customer purchase tracking.
User Comments
Saves time on manual follow-ups; improves customer retention; easy template customization; multi-platform support; intuitive interface.
Traction
Launched on ProductHunt (500+ upvotes), 1k+ active users, $10k+ MRR. Founder has 1.2k followers on X. Recent feature: WhatsApp API integration.
Market Size
The global CRM market was valued at $64 billion in 2023, with sales automation tools driving 15% YoY growth (Statista, 2023).
