What is Fini?
Deliver human-like support with our AI Agent, Sophie. Purpose-built to understand customer intent, Sophie solves complex queries and resolves up to 80% of support tickets efficiently.
Problem
Users rely on traditional customer support systems with human agents that struggle to resolve complex queries efficiently, leading to high operational costs and scalability issues.
Solution
An enterprise-grade AI customer support tool that uses AI Agent (Sophie) to understand customer intent and resolve up to 80% of support tickets, enabling automated, human-like interactions and reduced ticket volume.
Customers
Customer support teams, managers, and operations heads in mid-sized to large enterprises seeking scalable, cost-effective support solutions.
Unique Features
Specialized AI trained for enterprise customer intent recognition, end-to-end ticket resolution without human intervention, and integration with existing support workflows.
User Comments
Reduces ticket resolution time significantly
Easy to set up and customize
Saves costs on support staff
Handles complex queries better than chatbots
Improves customer satisfaction rates
Traction
Resolves 80% of support tickets automatically, used by multiple enterprises (exact user/revenue figures not publicly disclosed)
Market Size
The global customer support software market was valued at $12.4 billion in 2023 (Grand View Research).
