What is FieldEquip?
FieldEquip is a Field Service Management (FSM) SaaS software platform that allows field service organizations to manage customer and asset-centered activities.
Problem
Field service organizations currently rely on manual processes or disjointed tools like spreadsheets and generic project management software to coordinate field operations. This leads to inefficiencies in scheduling, real-time communication gaps, difficulty tracking asset maintenance, and poor visibility into technician workflows.
Solution
A Field Service Management SaaS platform that centralizes customer requests, asset tracking, technician dispatching, and job documentation. Users can optimize routes in real-time, automate work orders, capture field data via mobile devices, and generate performance analytics (e.g., a plumbing company reducing response times by 35% through automated scheduling).
Customers
Field service managers and operations directors at mid-sized HVAC, electrical, and plumbing companies (25-200 employees), typically aged 30-50, who prioritize operational efficiency and have 10+ mobile technicians.
Unique Features
Combines asset lifecycle management with customer service workflows in a single platform, offering offline mobile access for technicians and AI-powered scheduling that reduces drive time by 20-30%.
User Comments
Reduced administrative workload by 40%
Improved first-time fix rates by 25%
Mobile app cuts paperwork time in half
Real-time ETAs increased customer satisfaction
Reporting saves 8 hours/week on analytics
Traction
$120k MRR with 850+ paid users, 4.7/5 rating from 86 PH reviews, used by 3 enterprise clients including a national HVAC chain
Market Size
The global field service management market is projected to reach $5.5 billion by 2026, growing at 16.2% CAGR as 78% of service businesses adopt digital transformation tools.
