What is FeedbackGrove?
FeedbackGrove helps businesses of all sizes collect real-time, anonymous customer feedback to drive growth, improve products, and enhance customer satisfaction. Start for free today!
Problem
Users struggle with traditional customer feedback methods where customers hesitate to provide honest feedback due to lack of anonymity, leading to biased or incomplete insights.
Solution
A web-based tool where users can collect real-time, anonymous customer feedback via customizable surveys, analyze responses, and act on insights to improve products and customer satisfaction (e.g., embedding surveys on websites/apps).
Customers
Product managers, customer success managers, and business owners at small to large enterprises seeking actionable customer insights without compromising respondent anonymity.
Unique Features
Prioritizes anonymity to encourage candid feedback, offers real-time analytics, and integrates seamlessly with existing platforms (websites, apps) for effortless data collection.
User Comments
Simplifies feedback collection process
Anonymous feature increases response honesty
Real-time dashboards are actionable
Affordable for small businesses
Lacks advanced survey customization
Traction
Launched on ProductHunt with 180+ upvotes (as of July 2024), free tier available, paid plans start at $29/month. Exact revenue/user metrics undisclosed.
Market Size
The global customer feedback software market was valued at $10.3 billion in 2022, growing at a CAGR of 12.5% (Grand View Research, 2023).
