DoneShip: Eliminate Delivery Disputes
Eliminate delivery disputes with verified proof of delivery
# E-commerce AssistantWhat is DoneShip: Eliminate Delivery Disputes?
DoneShip is a B2B SaaS platform that creates a mandatory validation layer for the last mile. No delivery is complete without customer feedback on politeness and timeliness, turning 'delivered' into a trusted system of record for service quality
Problem
Delivery disputes arise due to lack of verified proof of service quality in last-mile logistics. Users rely on basic delivery confirmation systems that cannot track politeness, timeliness, or customer feedback, leading to unresolved conflicts and mistrust.
Solution
A B2B SaaS platform where logistics providers and businesses mandate customer feedback on politeness and timeliness as part of delivery completion. Example: Delivery status is only updated after recipients rate the service via SMS/email, creating a verifiable system of record.
Customers
Logistics managers, operations heads, and e-commerce businesses handling high-volume deliveries who prioritize reducing disputes and ensuring service quality compliance.
Unique Features
DoneShip enforces a mandatory validation layer where no delivery is marked complete without customer feedback, transforming delivery confirmations into a service-quality audit trail.
Traction
Product launched on ProductHunt in 2024 with 50+ upvotes; positioned to disrupt last-mile logistics quality assurance (exact MRR/user stats not publicly disclosed).
Market Size
The global last-mile delivery market is projected to reach $72.1 billion by 2026 (Statista, 2023), with rising demand for dispute-resolution and quality-tracking solutions.
