AI Ticket Routing&SLA Predictor for JIRA
Predict SLA breaches & auto-route JIRA tickets with AI
# Workflow ManagementWhat is AI Ticket Routing&SLA Predictor for JIRA?
Supercharge your JIRA workflow with AI! Predict SLA breaches before they happen and auto-assign tickets to the right team. Boost efficiency, reduce delays, and keep customers happy with this open-source ML-powered smart ticketing solution.
Problem
Users manually route JIRA tickets and monitor SLAs, leading to inefficient assignment, delays, and missed SLA breaches due to human error and lack of predictive capabilities.
Solution
An AI-powered JIRA integration tool that predicts SLA breaches using machine learning and automatically routes tickets to the right teams, streamlining workflows and preventing delays.
Customers
Customer support managers, IT teams, DevOps engineers, and SaaS customer success teams managing high-volume ticket systems in JIRA.
Unique Features
Open-source ML model optimized for JIRA workflows, real-time SLA breach predictions, and automated ticket routing based on historical data patterns.
User Comments
Saves time on manual routing
Reduces SLA breaches effectively
Improves team productivity
Easy JIRA integration
Enhances customer satisfaction
Traction
Launched in 2024 on ProductHunt, open-source with community contributions, 1K+ GitHub stars, and adoption by mid-sized SaaS companies.
Market Size
The global IT service management (ITSM) market, where this product operates, is projected to reach $10 billion by 2027 (MarketsandMarkets, 2023).
