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AI Assistant by Mintlify
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AI Assistant by Mintlify
A conversational, agentic assistant built into your docs
# Customer Service Assistant
Featured on : Jun 23. 2025
Featured on : Jun 23. 2025
What is AI Assistant by Mintlify?
Turn your documentation into an on-demand product expert with Mintlify’s AI Assistant—conversational, intent-aware, and powered by agentic retrieval.
Problem
Users rely on static documentation that requires manually searching through extensive documentation, leading to slower troubleshooting, onboarding, and customer support resolutions.
Solution
A conversational AI assistant integrated directly into documentation that uses agentic retrieval to provide context-aware answers, enabling users to ask questions naturally and receive dynamic, intent-specific responses.
Customers
Developers and technical support teams in SaaS or tech companies who need instant access to product knowledge without time-consuming manual searches.
Unique Features
Intent-aware responses powered by agentic retrieval (combining LLMs with structured data), seamless integration into existing docs, and self-learning from user interactions.
User Comments
Slashes time spent resolving user queries
Intuitive integration with existing workflows
Answers stay accurate as docs update
Reduces repetitive support tickets
Feels like a live expert
Traction
Launched 4 months ago with 3,500+ active users, $24k MRR, and partnerships with 12 tech companies including OpenSaaS. Founder has 8.2k followers on X.
Market Size
The global customer self-service software market, which this product targets, is projected to reach $22.9 billion by 2028 (CAGR 22.3%).