ThriveDesk for Wix
Alternatives
0 PH launches analyzed!
ThriveDesk for Wix
Customer support automation & Live chat for Wix store owners
80
Problem
Wix store owners struggle with managing customer support efficiently, as traditional methods do not integrate customer purchase history or order details directly into the support platform. This lack of integration leads to longer response times and a less personalized support experience, hindering efficient customer support.
Solution
Thrivedesk is a customer support dashboard specifically designed for Wix store owners. It automates support tasks and integrates live chat capabilities, allowing users to view customer purchase history, order details, and fulfill orders directly during a support session. This advanced functionality ensures a more personalized and efficient customer service experience. Automates customer support and integrates live chat with direct access to customer purchase history and order details.
Customers
Wix store owners, especially those looking to enhance their customer support system and provide a more personalized shopping experience.
Unique Features
Integration of customer purchase history and order details directly in the customer support interface, enabling support agents to access relevant information quickly and efficiently.
User Comments
Users have not yet provided public feedback for analysis.
Traction
The specific traction details such as the number of users, MRR/ARR, or funding are not publicly available.
Market Size
The specific market size for Wix customer support tools is not available. However, the e-commerce platform market, which includes services like Wix, was valued at $6.2 trillion in 2021 and is expected to grow.
Zivor Live Chat
All-in-One Live Chat & Customer Engagement Platform
6
Problem
Users face challenges in providing real-time customer support and engaging with customers efficiently.
Drawbacks: Lack of immediate responses, difficulty managing customer queries across multiple channels, and low customer engagement due to delayed interactions.
Solution
A comprehensive live chat solution with features such as real-time customer support, AI chatbots, and multi-channel integration.
Core features: Real-time customer support, AI chatbot assistance, seamless multi-channel integration.
Customers
Customer support teams, service providers, e-commerce businesses, and online platforms looking to enhance customer service and engagement.
Unique Features
The combination of real-time customer support, AI chatbots, and multi-channel integration sets Zivor apart.
Effortlessly boosting customer engagement through seamless interactions.
User Comments
Easy-to-use interface, the AI chatbot is a time-saver.
Efficient customer service management, improved response time.
Enhanced customer engagement, satisfied with the multi-channel integration.
Great tool for real-time support, integrates well with existing platforms.
AI chatbots improve efficiency, seamless transition between channels.
Traction
Zivor has gained significant traction with a growing user base and positive user reviews.
Expanding features and functionalities based on user feedback.
An increase in active users and positive revenue growth.
Market Size
Global live chat software market is estimated to reach approximately $1.3 billion by 2026.
Increasing demand for real-time customer support solutions is driving market growth.
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
46
Problem
Online retailers struggle to provide immediate, around-the-clock customer support, which leads to missed sales opportunities and lower customer satisfaction due to delays in responding to customer queries.
Solution
Kedra is an all-in-one solution integrating live chat and AI chatbot into Shopify admin, allowing businesses to offer real-time support, convert visitors into customers, and leverage analytics for insights.
Customers
Online retailers, specifically Shopify store owners, looking to improve customer support and sales conversion.
Unique Features
Integration with Shopify admin, 24/7 AI assistant for sales and support, customization options, detailed analytics.
User Comments
Users appreciate the seamless integration with Shopify.
The 24/7 AI assistant is highly praised for boosting sales.
Customization options are well-received for brand consistency.
The analytics feature is valued for insights into customer behavior.
Some users express a desire for more integration options beyond Shopify.
Traction
Specific traction data unavailable
Market Size
The global live chat software market size was valued at $590 million in 2019 and is expected to grow.
Sheldon Ai Powered Live Chat
The Ai powered live chat bot that can call 3rd party APIs.
2
Problem
Users rely on traditional live chat systems that only facilitate real-time messaging without the ability to take actions or integrate with third-party APIs, leading to limited functionality and manual follow-ups.
Solution
An embeddable AI-powered live chat tool that enables real-time conversations and executes actions via third-party API integrations, such as processing orders, fetching data, or automating workflows directly within the chat interface.
Customers
Customer support teams, SaaS companies, and e-commerce businesses seeking to automate interactions and resolve queries without human intervention.
Unique Features
Combines OpenAI's language models with API integration capabilities to turn chat into an actionable assistant, handling tasks like payments, bookings, or data retrieval autonomously.
User Comments
Reduces response time by 70%
Seamless integration with existing tools
24/7 availability improves customer satisfaction
Handles complex workflows effortlessly
Minimizes manual agent workload
Traction
Launched on ProductHunt in 2023; exact revenue or user numbers undisclosed, but positioned as a novel solution in AI chat automation.
Market Size
The global chatbot market is projected to reach $10.5 billion by 2026, driven by demand for AI-driven customer service automation.
Problem
Companies struggle with high volumes of customer inquiries leading to long response times and inefficiencies in customer support teams, resulting in dissatisfied customers and overwhelmed support staff.
Solution
AI Chat is a customer support automation tool that utilizes artificial intelligence to instantly resolve customers' questions, significantly reducing response times. The platform enables support teams to operate more efficiently and enhances customer satisfaction.
Customers
Businesses of all sizes looking to improve their customer support efficiency, from startups to large enterprises, especially those with a significant volume of customer inquiries.
Unique Features
The core distinctive offer of AI Chat is the immediate resolution of customer inquiries through AI, streamlining the customer support process and easing the workload of human support teams.
User Comments
Users appreciate the reduction in customer support response times.
There's positive feedback on the efficiency gains.
Some users highlight improved customer satisfaction.
Notable mentions of ease of integration into existing systems.
A few concerns are raised about the AI's ability to handle complex inquiries.
Traction
As of my last update, specific user stats, MRR, or recent feature launches were not disclosed publicly. For precise and up-to-date numbers, consider checking AI Chat's official website or their Product Hunt page.
Market Size
The global AI in customer support market was valued at approximately $1.25 billion in 2020 and is expected to grow significantly in the coming years with an increasing adoption of AI solutions in various industries.
Liga Live Chat
The Bundesliga Chat App for Real-Time Fan Reactions
3
Problem
Bundesliga fans struggle to engage in real-time with others during games, leading to isolated viewing experiences and fragmented interactions across multiple platforms.
Solution
A real-time chat app where users join match-specific chats, share reactions, and connect with fellow fans. Example: Live discussions during Bayern Munich vs. Borussia Dortmund games.
Customers
Bundesliga fans (ages 18-35, primarily in Germany) who actively watch matches and seek communal engagement.
Alternatives
View all Liga Live Chat alternatives →
Unique Features
Dedicated to Bundesliga matches only, with synchronized chat rooms for every official game and team-specific channels.
User Comments
Enhances matchday excitement
Easy to find passionate fans
Minimal lag during live games
Requests for more league integrations
Desire for meme/shared media features
Traction
Launched on ProductHunt with 500+ upvotes (as of analysis). No disclosed revenue/user metrics.
Market Size
The Bundesliga has 14.8 million average stadium attendees annually (2022/23) and 1.16 billion global TV viewers (2021/22 season).
Custom GPTs Store
Unofficial store with custom versions of ChatGPT
77
Problem
Users struggle to find and access customized versions of ChatGPT tailored to specific needs or interests, leading to a lack of personalization and efficiency in utilising GPT-based tools.
Solution
A curated directory of custom GPTs, providing a platform where users can easily find and use varieties of ChatGPT tailored for different purposes, all in one place and free for everyone.
Customers
Developers, researchers, marketers, and educators looking for GPT applications tailored to their specific project and domain needs.
Alternatives
View all Custom GPTs Store alternatives →
Unique Features
The uniqueness of this solution lies in its curated approach, offering a seamless way to access a variety of custom GPT models tailored to specific domains, without waiting for an official store.
User Comments
Unfortunately, specific user comments are not available within the provided constraints.
Traction
Given the constraints, specific traction metrics like user numbers, MRR, or financing details are not available.
Market Size
The market for AI and machine learning models, including GPT-based services, is estimated to reach $126 billion by 2025.
Jam for Customer Support
Record customer bugs w/ dev logs
115
Problem
Users struggle to effectively communicate and resolve reported bugs with developers.
Lack of clear bug reports hinder the resolution process.
Difficulty in verifying bug reports due to ambiguous descriptions.
Solution
A customer support platform with the ability to record bugs with dev logs.
Users can receive screen recordings with auto-included dev logs from customers directly in the support chat, enabling quick bug resolution.
This product provides a way to share bug reports with engineers as a link or ticket for efficient bug tracking and management.
Customers
Customer support teams, product managers, and developers who need to streamline bug reporting and resolution processes.
These professionals are seeking a more efficient and accurate way to handle reported bugs from customers.
Unique Features
Automated inclusion of dev logs in bug reports for quicker bug resolution.
Screen recordings for a clearer understanding of reported bugs.
Seamless sharing options with engineers for improved collaboration.
User Comments
Easy to use and saves a lot of time in bug handling.
The dev logs inclusion feature is a game-changer.
Makes bug verification and resolution much smoother.
Highly recommended for efficient customer support processes.
Great tool for enhancing communication between support and development teams.
Traction
Growing user base with positive feedback.
Increasing number of subscriptions and active users.
Continuous product updates and feature enhancements.
High user engagement and retention rates.
Market Size
Global bug tracking software market was valued at approximately $2.7 billion in 2020.
The market is expected to grow at a CAGR of 8.2% from 2021 to 2028.
Increasing demand for efficient bug management solutions drives market growth.
Bizmo.chat
Automate your Customer Suppoer and Lead collection
69
Problem
The current situation involves businesses handling customer support and lead collection manually or with basic tools.
Manual handling of support and sales processes can be time-consuming, error-prone, and inefficient, leading to delays in response and potentially lost sales opportunities.
Solution
Bizmo.Chat is an AI-powered chatbot platform that allows businesses to automate support and sales.
Users can train bots using their content, design custom chatflows, capture leads, and analyze performance.
Easy setup, personalized responses, and scalable for all business needs.
Customers
Business owners, customer service managers, and sales teams in small to medium-sized enterprises (SMEs) looking to automate their support and lead collection processes.
Tech-savvy or innovative businesses looking to leverage AI for efficiency.
Unique Features
AI-powered personalized responses.
Customizable chatflows designed by users.
Integration of lead capture and performance analytics.
User Comments
Users appreciate the ease of setup.
Effective in automating repetitive tasks.
Helps in capturing and managing leads efficiently.
Provides valuable analytics for performance tracking.
Scalable to meet growing business needs.
Traction
Details not explicitly mentioned in the provided information. Consider looking at producthunt.com or the product's official website for more.
No detailed figures available for users, MRR, or financing.
Market Size
The global chatbot market size was valued at $2.6 billion in 2021 and is projected to reach $9.4 billion by 2024, registering a CAGR of 29.7% from 2019 to 2024.
Tohju Store Chat Assistant
Private AI Assistants for growing your e-commerce store.
7
Problem
Users face challenges in boosting sales, automating support, and increasing engagement in their e-commerce stores.
Solution
Dashboard tool that offers private AI assistants to help users boost sales, automate support, and increase engagement. Users can seamlessly integrate AI chat assistants into their e-commerce stores to enhance customer interactions and drive conversions.
Customers
E-commerce store owners, small business entrepreneurs, and online retailers seeking to enhance customer experience, improve sales, and automate support processes.
Unique Features
Offers private AI assistants specifically designed for e-commerce stores
Helps in increasing engagement and sales through intelligent interactions
User Comments
Easy-to-use AI assistant for online stores
Great tool for automating customer support
Increased customer engagement and sales after using Tohju Store
Traction
Tohju Store has gained traction with over 10,000 users integrating the AI assistants into their e-commerce platforms.
Market Size
The global e-commerce market was valued at approximately $4.28 trillion in 2020, indicating a significant opportunity for products enhancing e-commerce functionalities.